The Operations Playbookby Nine Ventures

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All operatorsKPIs and reporting

Run a weekly ops meeting in 30 minutes

The problem

Weekly meetings drag and nothing changes.

Steps

  1. Share the week's numbers first
  2. Discuss three issues max
  3. Assign one owner and date per action
  4. Review last week's actions
  5. End on time

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The Morning Count

Each weekday before you open: one playbook, why it matters, and the one thing to try today. Takes three minutes to read.