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RetailSales floor and upsell

Recommend an add-on that fits

The problem

Staff skip add-ons or push random items that annoy customers.

Steps

  1. Train one natural pairing for each top seller
  2. Suggest it after the main item is chosen
  3. Say why it helps, in one sentence
  4. Accept a no and move on
  5. Track add-on rate by person weekly

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The Morning Count

Each weekday before you open: one playbook, why it matters, and the one thing to try today. Takes three minutes to read.