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All operatorsHiring and training

Onboard a new hire in their first week

The problem

New hires shadow random people and learn bad habits.

Steps

  1. Send the schedule and what to bring before day one
  2. Day one: tour, paperwork, and one core skill
  3. Assign one trainer for the whole week
  4. Give a checklist of skills to sign off
  5. Do a short check-in at the end of the week

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The Morning Count

Each weekday before you open: one playbook, why it matters, and the one thing to try today. Takes three minutes to read.