Investigate a cash shortage without accusing anyone
The problem
A short drawer turns into blame and nobody learns what happened.
Steps
- Recount the drawer with a witness
- Check for miskeyed transactions, voids, and refunds on that drawer
- Review paid outs and change orders
- Check camera footage for the register if needed
- Talk to the employee privately and ask what they saw
- Write a short incident note and set a follow-up if it repeats