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RetailOpening and closing

Close the store so the morning crew can open fast

The problem

Opening crews spend the first hour cleaning up the night before.

Steps

  1. Recover the floor: face, fold, and refill
  2. Clear the fitting rooms and return go-backs
  3. Empty trash and sweep
  4. Count drawers and secure cash
  5. Leave a short note on what the morning needs
  6. Arm the alarm and do a final walk

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The Morning Count

Each weekday before you open: one playbook, why it matters, and the one thing to try today. Takes three minutes to read.