Build a weekly schedule from last year's traffic
The problem
Schedules get copied from last week, so you are short on busy days and overstaffed on slow ones.
Steps
- Pull sales or visits by hour for the same week last year
- Mark the top three busiest blocks of each day
- Set a minimum crew for open, peak, and close
- Place your strongest people on the peak blocks first
- Fill remaining hours with part-timers and trainees
- Compare scheduled hours to forecast sales before you post it